Specified Commercial Transaction Act

Distributor
R.ALAGAN DESIGN. LLC

Operation Manager
Reimi Takahashi

Seller address
2-5-4 Jingumae, Shibuya-ku, Tokyo 150-0001  SEIZAN Gaien 103

Product price
Displayed for each product

Required amount other than the product price
Consumption tax, shipping fee

<Shipping fee/Order items>
Hokkaido: 1,370 yen, Northern Tohoku: 1,040 yen, Southern Tohoku: 930 yen, Kanto: 930 yen, Shinetsu: 930 yen, Hokuriku: 930 yen, Chubu: 840 yen, Kansai: 1,040 yen, Chugoku: 1,150 yen, Shikoku: 1,150 yen, Kyushu: 1,370 yen, Okinawa: 1,370 yen
*Delivery dates for made-to-order items are stated in the product description.

<Shipping fee / Immediate delivery items>
Nationwide flat rate of 550 yen

*If you order both ready-to-ship items and made-to-order items at the same time, shipping charges will be added to the shipping charges for the made-to-order items.
*Free shipping for orders over 40,000 yen (tax included)

Payment Method
Credit card, Google Pay, Apple Pay

Opening times
Business days: Weekdays (Monday to Friday) 10:00 to 17:00
Closed: Saturdays, Sundays, and public holidays

Delivery time
Ready-to-ship items: Your order will be shipped within 5 business days of confirmation.
Made-to-order items: We will ship the items on the delivery schedule listed for each item.
*We do not ship on Saturdays, Sundays, or holidays.

Returns and Exchanges
Please contact customer support within 5 days of receiving the product. We will provide you with information on returns and exchanges. We do not accept returns for made-to-order products. We will cover the shipping costs for returns due to defective or incorrect products.

Please note the following regarding returns and exchanges:Here

For inquiriesHere